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Mark S. Hester
President
Mhester@hesterheitel.com |
Education:
- University of Arizona -1976
Industry Experience:
- Underwriter, Southern California Branch Transamerica Insurance Company (1976-1977)
- Broker/Agent
Hester, Heitel & Associates, Inc.
(1977-Present)
Community:
- 100 Club (Board Member)
- 161st Air Refueling Wing Minutemen
- Arizona Literacy and Learning Center (President)
- Boys Clubs of Metropolitan Phoenix (Senior Council)
- Phoenix Art Museum (Men's Art Council)
- Scottish Rite Foundation
- Thunderbirds (Life Member)
- University of Arizona (Past President-Phoenix Alumni Association)
Personal:
- Born August 24, 1954 Phoenix, Arizona
- Wife: Elizabeth
- Daughters: Jennifer, Caroline
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John D. Hester
Vice President
Jhester@hesterheitel.com |
Education:
Industry Experience:
- Hartford Insurance Company - Rater & Commercial Underwriter (1981-1984)
- Hester, Heitel & Associates, Inc - Broker/Agent (1985-Present)
Community:
- Independent Insurance Agent Association of Phoenix (Past President)
- Boys & Girls Club of Metropolitan Phoenix
(Board of Directors)
- The Phoenicians (Board of Directors)
- Phoenix Chamber of Commerce
Personal:
- Born: May 11, 1958 Phoenix, Arizona
- Wife: Kelly
- Children: Amanda, Ben
Hobbies:
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Jerry R. Austin, CIC
Account Executive
Jaustin@hesterheitel.com |
Education:
- BA in Psychology - Central Missouri State University
- Certified Insurance Counselor Designation 1989
- Certified Risk Manager Designation – 2007
Industry Experience:
- Commercial Union Insurance- Marketing, Regional Marketing Manager, Branch Manager (1974-1985)
- Property and casualty insurance agent (1985 to present)
Community:
- North Phoenix Kiwanis Club-Past President
- Building Owners and Managers Association
- Painting & Decorationg Contractors Association
Personal:
- Born: September 22, 1946
- Wife - Liz
- Children - John
Hobbies:
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Sandra L. Hutchison
Account Executive
Sliebig@hesterheitel.com |
Education:
- CPCU Insurance Designation
- IIA Insurance Designation
Industry Experience:
- Worked in the Independent Insurance Agency System since 1969.
- Have worked all agency positions including agency owner/principal for 12 years.
- Was affiliated with The Leavitt Group for 7 years prior to joining Hester Heitel in February, 2005.
- Have worked 21 years in the Arizona insurance marketplace.
Community:
- Active in various animal rescue groups
Personal:
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Jessica L Lucas, CISR
Personal Lines Account Executive
Jlucas@hesterheitel.com |
Industry Experience:
- Country Insurance Agency Office Assistant
- AAA Insurance Personal Lines Producer
- Hester, Heitel & Associates Personal Lines Producer
Community:
- United Way 1 Diamond Giver
Education:
- High School: Barrington, RI
- Johnson & Wales University Providence, RI
Personal:
- Born: San Diego, CA
- Husband: Paul
- Daughter: Brittany
Hobbies:
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Linda Stephan
Personal Lines Agent
Lstephan@hesterheitel.com |
Education:
- Phoenix College, ASU on a Music Scholarship
- Graduated from SAFECO School of Insurance in 1983
Insurance Experience:
- Started in Insurance in 1982
- Received P&C License in 1987
- Received L&H License in 1988
Personal:
- Born: Chicago, IL
- Moved from Chicago, IL to Phoenix, AZ in 1956
- Lived in Scottsdale, AZ since 1968
- Daughter Tobey
- Granddaughter Piper
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Nicole Braman
Account Executive
Nbraman@hesterheitel.com |
Industry Experience:
- Started working in the industry in 1994
- Licensed P & C Agent since 1998
- Worked for seven years with the Leavitt Group as a Bookkeeper, Systems Administrator and Personal/Commercial Lines CSR
- Knowledge in all types of insurance coverage, accounting, and insurance management systems; specializing in commercial lines
Community:
- Active volunteer and member of the Valley of the Sun YMCA
- Volunteer and participant in various activities with the American Cancer Society
Personal:
- Raised in South Dakota
- Relocated to Phoenix in 1990
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Nancy J. Bazuin
Commercial Lines CSR
Nbazuin@hesterheitel.com |
Industry Experience:
- Licensed P&C agent in California 1982
- Underwriter 1994
- Underwriter with Liberty Mutual 1999
- Licensed P&C Arizona 2006
Personal:
- Born: Huntington Beach, CA
- Spent 5 years in Holland
- Returned to U.S., Arizona 1994
- Fluent in Dutch
- Daughter: Brittney
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Florence Esdon
Commercial Lines CSR
Fesdon@hesterheitel.com |
Education:
- Oregon College of Education
- Univeristy of Oregon
- Arizona P&C License
Industry Experience:
- United Pacific/Reliance Insurance – Surety
- Worked for Several Agencies – All Positions
Personal:
- Born: Portland, OR
- Moved to Phoenix: 1985
Hobbies:
- Reading
- Attending/Watching Sporting Events
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Everet Crouch, CISR Commercial Lines CSR/System Administration
Ecrouch@hesterheitel.com |
Education:
- Arizona State University
- Paradise Valley Community College
- Univeristy of Phoenix (Currently Pursuing BS in IT)
- CISR Designation
- AZ P&C License
- A+, Microsoft, Network Plus
Industry Experience:
- 1997-2001 – Cedar Hill Insurance
- 2001-2005 – Acordia of Arizona (Account Assistant/Manager)
- 2005-2007 – Adler Downey/Brown & Brown of AZ (Account Manager)
Personal:
- Born: Farmington Hills, MI
- Moved to Phoenix in 1979
Hobbies:
- Playing and Reffing Indoor Soccer
- Coaching Youth Sports (football, baseball, basketball)
- Computers
- Gaming
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Danielle Porter
Commercial Lines CSR
Dporter@hesterheitel.com |
Education:
- Rio Salado Community College – Associates Degree in Business Administration
- Arizona State University – Degree in progress
Industry Experience:
- Co-Owner of JO-EL Enterprises, Inc. for 11 years
- Worked in Claims and Underwriting Departments at CNA Insurance for 6 years
- Previously worked in Life/Accident & Health for 6 years
Personal:
- 5th Generation Native Arizonan
- Phoenix Coyotes Fan
- Arizona Humane Society Volunteer
Children:
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John C. Heitel
Senior Vice President
Jheitel@hesterheitel.com |
Industry Experience:
- Royal Globe Insurance - Underwriter Assistant (1976)
- Arthur J. Gallagher & Co. - North Hollywood - Broker (1976-1979)
- Hester, Heitel & Associates, Inc. - Broker (1979-Present)
Community
Present:
- Boys and Girls Clubs of Greater Scottsdale - Board of Governors, Past Chairman of the Board, Foundation Board Member
- State of Arizona – Area Council of the Boys & Girls Clubs – Chairman
- Arizona Alliance of the Boys and Girls Club - Chairman of the Board
- Executive's Association of Greater Phoenix - Past President - Board of Directors
- Verde Vaqueros of Scottsdale - Member
Past:
- Boys and Girls Clubs of Metropolitan Phoenix - Past President - Executive Council; Member of the Board of Directors.
- The Arizona Club - Past President and member of the Board of Directors
- Phoenix Community Alliance - Board of Directors
Education:
- Arizona State University 1972-1974; University of Arizona 1974-1976
– Major: Business Insurance
Personal:
- Born March 11, 1954 Phoenix, AZ
- Wife: Terri
- Children: Hailey, Ashleigh
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Charles Tsui
Account Executive
Ctsui@hesterheitel.com |
Education:
- University of Maryland, BA Business Management and Marketing
- Prince George's Community College, AA, Associates of Arts
Industry Experience:
- SAMCO Financial Services, Inc Registered Representative in Phoenix, AZ from 1997 to present.
- New Mandarin Delight Restaurant, Owner and Operator (1979 - 2001)
- Grace de Paris Custom Tailor Manager
Hong Kong (1977- 1979)
Community:
- Commissioner, AZ Racing Commission
- Phoenix Sister Cities Commission, Chairman, Chengdu Committee
- Arizona Asian American Association, Past President
- Chinese's Restaurant Association of Arizona, Founder and Past President
- Organization of Chinese American, Phoenix Chapter, Founder and President
Accreditations:
- NASD Licensed Representative in Arizona (series 7 and Series 63)
- Licensed Insurance Agent in AZ (Life & Health) (Property & Casualty)
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F. William (Rick) Griffeth
Account Executive
Wgriffeth@hesterheitel.com |
Education:
- Bachelor of Science, Public Administration University of Arizona (Tucson, Arizona)
- Advance Administrative Law National Judicial College (Reno, Nevada)
- Institute of Public Executive Arizona State University (Phoenix, Arizona)
- Administrative Law Judge Arizona Department of Juvenile Corrections
Industry Experience:
- 8 years all forms of Commercial Insurance
Community:
- 10 years Governor Appointee of Arizona Deferred Compensation Tax Deferred Annuity Board
- Knights of Columbus (Council 10050)
- Pueblo Del Norte Retirement Community (Monthly Sunday Volunteer)
- Arizona Supreme Court (past chairman) (Foster Care Review Board #17)
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Daniel Kyman
Life & Health Benefits Manager
Dkyman@hesterheitel.com |
Education:
- Undergraduate University of Arizona
- Masters Degree Arizona State University
Industry Experience:
- Hester, Heitel & Associates March 2000
Community:
- Board member Pride Youth Football League
- Volunteer coach various youth sports leagues
Personal:
Born: November 18, 1963 Scottsdale, AZ
- Wife: Sandie
- Children: Zach & Marissa
Hobbies:
- Spending time with family
- Exercising
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Teresa Welch
Controller
Twelch@hesterheitel.com |
Industry Experience:
- Insurance Agency Accounting & Management since 1987
- Insurance data base systems: Agena, A+, Apply and AMS (AFW)
- Member of the National Institute of Bookkeepers
Personal:
- Fluent in Spanish
- Born and raised in Mexico
- Moved to USA in 1984
- Husband: Daniel
- Children: Daniel II, Christian
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Loretta Williams
Personal Lines Agent
Lwilliams@hesterheitel.com |
Education:
- Graduate of Cambridge Academy Ft. McCoy, FL
Insurance Experience:
- Quality Analyst and P&C Underwriter with General Electric
- Received P&C License 2004
Community:
- Volunteer for various Adult Literacy Agencies
- Active in local Church Congregation
Personal:
- Born: Odessa, TX
- Moved to Phoenix in 1992
- Son: Jake
Hobbies:
- Creative Writing
- Tennis
- Swimming
- Travel
- Quality time with family
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Sarah Olson
Commercial Lines CSR
Solson@hesterheitel.com |
Education:
- MSU-COT Great Falls - Associates of Applied Science 2002
- MSU-COT Great Falls - Computer Assistant Certificate 1999
Industry Experience:
- Worked insurance industry since 2003
- Licensed P&C since 2004
- Completed INS General Insurance Series in 2005
Community:
- Annually participates in the Race for the Cure
Personal:
- Born: Great Falls, Montana
- Relocated to Phoenix in 2006
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Deborah M. Cooper
Commercial Lines CSR
Dcooper@hesterheitel.com |
Industry Experience:
- Licensed Property/Casualty
- 27 years in industry
- CISR Designation
Personal:
- Born: Kamloops, British Columbia
- Husband: Larry
- Moved to US in 1963.
- Raised in Seattle WA
Hobbies:
- Horseback Riding- Primarily Dressage, some jumping
- Lived aboard sailboat 10 years retired 1991 for a year and cruised Baja Mexico
- Pets: Rusty (Hahn’s Macaw), Melodia (Arabian)
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Tara Sanders
Life & Health CSR
Tsanders@hesterheitel.com |
Education:
- Bachelor of Science Arizona State University
Industry Experience:
- Started in Employee Benefits 1989
Community:
- Support Junior High & High School Sports & Academic Programs
- Volunteer for Lymphoma Society
Personal:
- Born: San Diego, CA
- Raised in Scottsdale
- Married with three children
Hobbies:
- Boating/Water Skiing, Swimming
- Hiking, Camping, Traveling
- Spending time with family
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Lois S. Leeds
Receptionist
Lleeds@hesterheitel.com |
Education:
Industry Experience
- Mother, Aunt & Sister are insurance agents
- Worked in administrative positions in various insurance agencies for over 20 years
Personal:
- Born: Chicago, Illinois
- Husband: Ed For Over 26 Years
- Son: Marshall
- Moved To Arizona In 1956
Hobbies:
- Riding Harley Motorcycles with family and friends
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